In today’s business environment the old adage “time is money” has never been more true. By leveraging our Support Solution you can have a fully trained, fully staffed IT department at your beck and call 24/7, at a fraction of the cost of hiring full-time personnel.

A fusion of on-site and remote services, our hybrid delivery model provides our clients with a choice of high quality, low cost support packages. With pricing models encompassing fixed cost, on demand, project based or customized, our support packages are designed to fit a multitude of enterprise budgets. Plus, end users have one contact point access to the most knowledgeable Oracle experts in the industry, providing fast resolution to problems, bugs and issues.

Intelenex provides expert-level support through a spectrum of post implementation and upgrade services for:

Oracle E-Business Suite Oracle CRM On Demand

Oracle Database Siebel On Premise

Our Services include but are not limited to:

Helpdesk Support - 24/7/365 Functional Support Technical Support Change Management Compliance Management Document Repository Mgmt Performance Tuning Knowledge Management Upgrades

Administration Database Application Patch Oracle Service Request Roll-out Support Delivery Management MIS & KPI Reporting Customizations

Our experience and expertise enables these technology solutions: