Your IT Business Partner
Understanding what will make your company successful
The key to IT alignment is understanding what really matters in the business. The challenges with developing this understanding is focusing in on the key elements that will differentiate you from your competitors. These can often be quite straight forward like having 'best in class' Time to Market. Often companies are faced with combination drivers, like the need to improve Time to Market, Total Cost or develop superior Customer Intimacy.
Frequently, companies don't identify the critical few and focus on the trivial many. This often creates a slightly better approach to every insignificant detail instead of a radically better way of accomplishing the things that really matter. Our first step in this process is to truly identify the things that will make the company highly successful.
The next step in the process is to identify how the organization ranks in those key processes. The average cost to process an order in the electronics industry is $125. Dell processes an order for $3. They have a huge competitive advantage, because they can take the entire extra cost savings and spend it on core processes like R&D or Customer Acquisition.
In addition to benchmarking your key processes, we will look at key IT processes to determine if there are opportunities to re-align dollars to processes that will improve your overall success. If you don't measure and bench mark your core processes, you'll never have a clear understanding of where to focus you improvement effort.
Once we've identified and benchmarked key processes, we will recommend key process improvements that will help you get to your goal. These reconditions will be based on your current ERP environment and will take into account the least cost manner to dramatically enhance the process.