Effective
CRM is not just another data-mining technique.
It’s about improving sales, service, and marketing
effectiveness to gain customer insight and
loyalty. As we’ve seen time and time again,
implementing customer-centric systems drives
productivity and growth.
Intelenex implementations using Oracle Enterprise
Service Bus provide service oriented architecture
(SOA) which is key to seamless integration
of CRM business processes. This allows organizations
to share knowledge with trading partners as
well as vendors, locally and globally - Managing
the complexity for lower costs, IT flexibility
and faster responsiveness.
Intelenex
offers industry-specific
processes that result
in your long-range
CRM road map. We analyze
your business and functional
strategies, and needs.
Our approach encompasses
enterprise strategy,
effective customer
analysis and segmentation,
and positive service
operations to attract
new customers and increase
revenue from existing
ones.
Intelenex uses Oracle CRM solutions because
they are the most-implemented solution available
having over 4.6 million implementations, are
the most comprehensive, and best-selling. Over
50 CRM-specific applications are available
to help manage every phase of the CRM cycle.
