September 20 -21, 2010
Intelenex to Host Third Annual Executive Yachting Event During Oracle’s Open World Conference. 
The "City by the Bay" never looked as beautiful as it does from the deck of a luxury yacht! This year Intelenex will be hosting 2 excursions…an evening dining cruise as well as an afternoon luncheon cruise around the San Francisco Bay for our executive clients, partners and friends. If you would like to be included in this invitation only executive event, please feel free to
contact us
July 10, 2010
Intelenex Joins Google Apps Authorized Reseller Program
Intelenex announced today it has become an authorized reseller of the Google Apps™ suite of communication and collaboration tools. As an authorized reseller, Intelenex will provide implementation, data migration, system integration, and application support services to organizations, allowing them to take maximum advantage of Google Apps.
“The Google Apps Reseller program will help us enhance the value we bring to our clients,” said Dave Krauthamer, CEO of Intelenex. “We foresee businesses of all sizes and industries embracing cloud computing in ever-increasing numbers. In today's economic environment , the security, reliability, and cost saving advantages of utilizing cloud-based messaging solutions can give companies a real competitive advantage.”
View Press Release
June 4, 2010
Intelenex announces their achievement in becoming a fully accredited Oracle Contact On Demand Certified Partner
Intelenex announced today their achievement in becoming a fully accredited Oracle Contact On Demand Certified Partner. This certification was granted in recognition of Intelenex’s level of expertise, customer satisfaction and history of successful Contact On Demand implementations.
As a Contact On Demand Certified Partner, Intelenex can ensure that their consultants remain at the forefront of Oracle technology and that their clients receive the highest level of technical expertise and professional consulting services available.
Oracle Contact On Demand provides a hosted, highly scalable, multichannel contact center solution that enables organizations to communicate more effectively with their customers at a fraction of the cost of traditional call centers, while maximizing organizational flexibility and increasing customer satisfaction.
View Press Release
May 10, 2010
Intelenex Awarded Platinum Partner Status by Oracle
Intelenex announced today they have achieved the elite Platinum Partner status by Oracle. This top-tier designation is the highest level of membership recognized within the Oracle Partner Network and is awarded to fewer than five percent of Oracle's more than 20,000 partners. This milestone recognizes Intelenex’s significant commitment to delivering Oracle Technology solutions that demonstrate the highest levels of technical expertise, customer support and usability around the Oracle Platform.
View Press Release
April 15, 2010
Intelenex Expands Customer Service Offering with Multi-Channel Support Solution
Intelenex is pleased to announce the release of their new multi-channel service and support solution which integrates with the Oracle CRM OnDemand platform and extends its capabilities. The recently launched, InteleService, seamlessly integrates a customizable, customer-facing service portal with multi-based knowledge, collaboration and communication centers into the Oracle CRM OnDemand product line.
"We are excited about combining Intelenex’s integration technology and cloud-based support model into an affordable and comprehensive service solution." said Dave Krauthamer, Intelenex CEO. "This solution further expands our service portfolio and increases the functionality available to our customers who wish to enhance the robust capabilities already found within the Oracle CRM OnDemand platform."
Learn more about the
InteleService Solution
April 9, 2010
Winner announced in the Intelenex Facebook iPad Giveaway!
As a thank you to our Facebook fans for being an important part of our online community, Intelenex will be sponsoring quarterly Facebook Giveaways. Congratulations goes to Paige Linigar, for being the winner of our first Giveaway! As the winner she will be receiving Apple’s hottest new product - an Apple iPad! Our next Giveaway is just around the corner and it’s going to be another great one, so be sure to
Become a Fan of Intelenex and you might be our next winner. More information about the next Facebook Giveaway will be posted on our Facebook page.
March 4, 2010
Intelenex to be a Featured Presenter at Oracle's CRM Roadshow
Join Us and Learn How to Outsmart and Out Execute Your Competition
- Are you interested in freeing up your sales reps so they can spend more time selling?
- Have you ever wondered if your sales and marketing leads are routed through the Bermuda Triangle?
- Do you know that the only money you should ever leave on the table is a tip?
If you answered yes to any of these questions, then you won't want to miss this event! Come hear from your peers on how they've solved these dilemmas
Register Here
Feb 18, 2010
Join Intelenex and Oracle for our next “Coffee Talk”:
“How to Catapult Your Customer Service Offering to New Heights...While Reducing Support Costs”
Learn how Intelenex’s newest service offering, InteleService, uniquely combines a Service Portal and Knowledge Center with the capability to integrate with Oracle CRM On Demand and Oracle Contact On Demand, enabling companies to lower support costs while delivering faster, more responsive service to customers and partners across every channel.
Learn More
Dec 28, 2009
Intelenex announces Free ERP Healthcheck Program
Intelenex is now offering an ERP HealthCheck program which will provide businesses with an in-depth evaluation of their back office (ERP) system. Offered at no cost to your business, this program is designed to help you better understand how configuration, business process, user experience, and operational support can be improved to create a more efficient and cost-effective environment.
Learn More
Dec 14, 2009
CRM On Demand Podcast Team Interviews Intelenex's Analytics Expert, Mike Lairson
Oracle's Louis Peters and Robert Davidson, producers of the CRM On Demand Podcast, spent some time interviewing Mike Lairson, Intelenex's expert on the Oracle CRM On Demand report-building process and author of "Oracle CRM On Demand Reporting".
Listen to the conversation here.
Sept 30, 2009
Intelenex Achieves Oracle PartnerNetwork Certified Advantage Partner Status
Intelenex, an industry leading provider of consulting and implementation services for Oracle Applications Software, announced today they have achieved Certified Advantage Partner (CAP) status in the Oracle PartnerNetwork. This top-tier designation is the highest level of membership recognized within the Oracle PartnerNetwork and is awarded to fewer than five percent of Oracle's more than 20,000 partners. This milestone recognizes Intelenex’s significant commitment to delivering Oracle Technology solutions that demonstrate the highest levels of technical expertise, customer support and usability around the Oracle Platform. As a Certified Advantage Partner, Intelenex now has access to additional resources within Oracle, including technical collaboration, advanced training, and the highest level of Oracle partner support, enabling Intelenex to provide an even higher level of service to their Oracle clients.
October 15, 2009
Intelenex Principal CRM Consultant, Mike Lairson, to give presentation at Oracle Open World
Mike Lairson, Author of "Oracle CRM On Demand Reporting" will be presenting a session at this year’s Oracle Open World on Thursday, October 15,2009. His session will cover how to best leverage Oracle CRM On Demand Analytics and how to use Advanced Best Practices to improve report performance and leverage custom objects in reports.
Register Here
ID#: S310696
Title: Leveraging Oracle CRM On Demand Analytics
Track: Customer Relationship Management
Date: 15-OCT-09
Time: 10:30 - 11:30
Venue: Moscone West L2
Room: Room 2001
October 11-15, 2009
Intelenex to Host Executive Yachting Event During Oracle’s Open World Conference.
The "City by the Bay" never looked as beautiful as it does from the deck of a luxury yacht! As we do each year during Oracle’s Open World Conference, Intelenex will once again be hosting an exclusive luncheon cruise around the San Francisco Bay for our executive clients, partners and friends. If you would like to be included in this invitation only executive event, please feel free to
contact us.
September 10, 2009
Intelenex and Oracle to Host Joint Webinar
Geared towards businesses running
JD Edwards for their back office operations this webinar will cover how the
built in analytics in Oracle's CRM On Demand can now be easily integrated with JD Edwards providing deep pipeline visibility and historical trending and analysis capabilities.
Learn More
May 14, 2009
Intelenex and Oracle co-sponsor Networking and Communications Industry event on Thursday, May 14, 2009 at Testarossa Winery in Los Gatos.
This special industry event will bring together a select group of California Bay Area networking and communications business and technology professionals, and the industry's most knowledgeable solution experts. We will share best practices, operational expertise, thought leadership, and explore innovative strategies that will position your business for future success. For information on attending this event please contact our Director of ERP Sales, Dan Dougherty, at 707.933.0848
February 23, 2009
Dan Dougherty joins the Intelenex management team as the new Director of ERP Sales
Dan has over 15 years experience in Technology Sales, Management, and Consulting Services. He has held Senior ERP sales roles at Oracle Corporation and USi's Hosting & Application Services business unit where he was responsible for sales of Oracle and PeopleSoft implementation and support services throughout the United States. Previously Dan was Managing Partner of Zin Consulting, a Sonoma County consulting company, developing market strategies for start up stage companies like Onyx and Saba Software, to award winning global leaders such as Oracle Corporation and BMC Software. Dan is a graduate of the University of California, Los Angeles where he received his Bachelor of Arts in Economics.
February 17, 2009
Join Intelenex at CRM Summit at the Four Seasons in Palo Alto
This community building event is designed to provide you with a forum to network with your CRM peers. The agenda includes targeted breakout sessions to help you directly connect with business and IT peers to hear about their best practices on topics including building a business case and getting management buy-in, executive change management and user adoption.
Click on this link for invitation and agenda >
February
1, 2009
Intelenex is proud to announce and welcome Jeff Hunt as the new Senior Director of CRM Services.
Jeff joins Intelenex with over 20 years experience
in technology including the areas of software
development, IT Management, CRM, ERP, Sales
and Consulting across the high tech, manufacturing,
consumer
packaged goods, public sector, financial
services and other industries. Jeff served
Oracle/Siebel for nearly 10 years in various
positions relating to database technology,
On Premise CRM and On Demand CRM. Most recently,
Jeff was Senior Director of SaaS at Serene
Corp
"I've had the distinct privilege
and pleasure of working closely with Jeff
on several executive level projects. His
unrelenting pursuit and dedication to achieving,
or exceeding project objectives and customer
expectations is exceptional. We often
look to Jeff to provide deep technical and
management expertise in addressing the difficult
issues. I look forward to working with Jeff
in the future."
Zephrin
Pinto, Principal Consultant, Oracle
Corporation.
January 15, 2009<
Oracle invites Intelenex Managing Partner, Dave Krauthamer, to serve on Strategy Council
Intelenex Managing Partner, Dave Krauthamer has been asked to serve on Oracle’s Application Integration Partner Strategy Council. Oracle’s Partner Strategy Council was formed in November 2007. Council members contribute to the future direction of Oracle’s partner initiatives and provide Oracle with a deeper understanding of the challenges Independent Software Vendors and Systems Integrators face while gaining unique insight into Oracle’s go-to-market strategy. This in turn helps ensure that partner products are aligned with Oracle product directions, while giving each partner’s customers assurance that their needs are being represented. Members of this council include: 170 Systems, 3i Infotech, Acxiom, APPLIMATION, Cisco Systems, CRM IT Solutions, Data Systems International, Enigma, Development Dimensions International, Enwisen Inc, Genesys, HCR, IFS, InFact Group, Intelenex, MavenWire, Motorola, Nakisa Inc, New Soft Intelligence, Open Text, Trillium, Zebra Technologies.
“We have had tremendous success with our Council in terms of cohesiveness and accomplishments in the one year of our existence and believe there is ample opportunity to bolster our contribution to the CRM On Demand eco-system. We do this not only by enabling our committed ISV and SI partners, but also by positioning and facilitating both the ISVs and SIs in working together selectively to build and deliver compelling and repeatable valued integrated solution sets. This is our vision.”
- Marshall J. Leisten, Senior Director, Global ISV Alliances CRM
December 12, 2008Intelenex Launches CRM Advanced Analytics Blog
Intelenex Principal CRM Consultant, Mike Lairson, author of “Oracle CRM On Demand Reporting” has begun writing an advanced analytics blog which will provide assistance to developers of business reports in Oracle CRM On Demand.
Subscribers who want to take complete advantage of the superior reporting capabilities of CRM On Demand will receive a regular tip, trick, or trap to help navigate the challenges of advanced reporting in Oracle CRM On Demand. Covering topics ranging from dashboard basics to formatting, sorting and filtering report data to forecasting and managing reports, this blog will help administrators, report developers, super users, and any others who want to do more with CRM On Demand Reporting.
Mr. Lairson is an expert on the Oracle On Demand report-building process having developed certification exams and study materials for the Siebel/Oracle CRM On Demand product. He also helped develop and regularly leads Advanced Analytics Seminars for Intelenex, Inc.
Mike
Lairson, Author of "Oracle CRM On Demand Reporting"
joins Intelenex as Principal CRM Consultant
Intelenex is pleased to announce the addition
of Mike Lairson to the Intelenex team. Mike is
the Author of “
Oracle CRM on Demand Reporting”,
and is an expert on the Oracle CRM On Demand report-building
process. Before joining Intelenex, Mike was a
Principal Consultant and Exam Developer at Siebel
Systems (now Oracle), where he developed the certification
exams and study materials for the Siebel CRM On
Demand product. He also helped develop and regularly
delivered the Advanced Analytics Workshop. Mike
has degrees from the University of North Carolina
at Charlotte including a BA in English with a
concentration in technical writing, as well as
a M.Ed. in Instructional Systems Technology with
a concentration in Education Measurement and Statistics.
October 16, 2008
Cast
Iron Launches Powered By Cast Iron™ Partner
Program
to Accelerate Software as a Service Adoption
November 11, 2008
Join Oracle for lunch and learn how Oracle's SaaS CRM Solution can add immediate value to your business
November 12, 2007
Intelenex Wins Oracle's North America Titan Award for CRM Solutions
Prestigious Partner Award Reception at Oracle Open World
